Yes, we offer international shipping services to our customers. We have a network of reliable shipping partners that allows us to deliver your package to any destination around the world.

Yes, we allow personal shipments for users who do not have a GST number. Whether you are sending goods to friends, family, or anyone in the world, we’re here to help you connect with them.

When it comes to shipping and delivery, a lot of external factors impact the estimated time frame. At the time of checkout, please check the delivery time for your package based on the destination country and shipping option chosen. However, it’s important to note that these are only estimates and actual delivery times may vary due to unforeseen circumstances like weather conditions, customs processing, carrier partner delays, etc. Additionally, it’s always a good idea to check with the carrier for the most up-to-date information about delivery times.

Yes, our courier partners do carry items labeled as 'Fragile' with extra care. However, the sender should take precautions by packing it with extra care and also labeling it clearly as “Fragile” on the outside of the package. This will help ensure that the item is handled with care throughout the delivery process. Additionally, the sender should consider the use of materials like bubble wrap or foam to cushion the item, for extra care.

Customs duties and tariffs may be involved when shipping internationally. These charges are determined by the destination country's customs authorities and can vary depending on the type of product and its value. We can assist you with customs clearance and provide you with an estimate of the duties and tariffs that may apply to your shipment.

Yes, we do provide a packaging facility for our customers. We have a team of experts who will ensure that your package is properly packed and ready for safe transport.

The cost of shipping your package will depend on the weight, size, and destination of the package. We have a shipping rate calculator available on our website that can give you an estimate of the cost. Additionally, we offer multiple shipping partners to choose from, which can help you find the most cost-effective option for your shipment.

No, we do not ship items that are restricted or prohibited by law. It is the customer's responsibility to ensure that their shipment complies with all local, state, and federal laws and regulations.

No, we do not ship hazardous materials. This includes items that are flammable, explosive, radioactive, poisonous, or otherwise dangerous. If you need clarification on whether your shipment contains hazardous materials, please contact us for more information.

You can track your shipment in real-time by logging into your account on our website. Once you have placed your order, you will receive a tracking number that you can use to follow the progress of your shipment. Additionally, you can also contact our dedicated support team for assistance with tracking your shipment.

Please contact our support team immediately if your package is lost or damaged during transit. We will work with our shipping partner to investigate the issue and take appropriate action.

We know how important it is to be able to share a taste of home with loved ones. Food brings people together and can create special memories, which is why we want to help make that happen for you. If you’re unsure about a specific item, just reach out to our friendly support team who will be more than happy to assist you.

When it comes to medicine, time is of the essence. Whether you need to send medication to a loved one in need, we understand the importance of getting it to them as quickly and efficiently. If you need any help in figuring out what can be shipped and what cannot simply reach out to us and our support team will do their best to assist you every step of the way.

Have no fear, your package is on an exciting journey to reach your destination! After you place your order, the package sets off from your doorstep and makes its way to our Delhi sorting facility, where our team of experts works tirelessly to get it ready for the final destination. Until it departs from Delhi and is scanned by the carrier, tracking details may not be updated. But rest assured, your package is in good hands and making its way as quickly as possible. And before you know it, you'll be able to track its journey in real-time and be one step closer to having your package in your hands!

Customer needs to paste only the label of the local carrier on the package to facilitate movement of the package from the shipper address to our facility in New Delhi. The international label will be pasted on the package at our sorting facility. However, customers will have access to the international title generated for purposes of tracking its journey.